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FAQs

Here you'll find answers to our frequently answered questions. Just click on the question to see the answer.

Questions about Opinion Outpost UK

It's very easy. Simply fill in your details on our sign-up page. We'll send you a link to the application form so you are able to set up your Account and become a panel member. If you are 16 or younger, ask your parent or guardian to apply on your behalf, and you can take part in the surveys via them.
No, unfortunately this online panel is open only to residents of the UK.
There are no costs associated with joining the panel and you can leave at any time. However, you'll need an e-mail address to receive invitations to participate in surveys and you'll need to be able to access the internet to complete our online surveys.
We will send you an e-mail welcoming you to Opinion Outpost UK and you will begin receiving e-mail invitations to take surveys. The e-mails will contain all the information you need to take part. Once you complete a survey, you'll have the opportunity to earn points and will be entered into our Quarterly Cash Prize Draw.

Questions about Surveys

Surveys are conducted because businesses, governments, public bodies, and similar organisations are interested in the views and attitudes of the people who use their products and services. The more they know about what customers and citizens think, the easier it is for them to improve and adapt what they supply.
We send out survey invitations on a regular basis, but cannot say exactly who or when you might receive invitations. This is because each survey is customised and based around the research goals for each individual client. Depending on the information in your Account, we may ask you to complete surveys more or less often. For this reason, we ask you to keep your Account as up to date as possible. Please note some firewalls may prevent delivery of our survey invitations.
Unfortunately there is no other way to take part in these online surveys, you need to complete them over the Internet.

Questions about Rewards

All panellists receive an automatic entry every time they take part in a survey - even if you receive a message to say that you are not suitable for a particular survey, that the survey is now full, or if you update your Account upon request.
Eligibility for the Quarterly Cash Prize Draw is limited to those individuals satisfying the eligibility requirements set forth in the Prize Draw Official Rules.
The drawing will be held according to the schedule and rules set forth in the Prize Draw Official Rules. The winner will be notified either by email, telephone, or registered mail after the date of the random drawing.

Questions about PayPal

Your points are turned into cash and can be collected via PayPal; for further information visit PayPal. 1. If you don’t have a PayPal account: Go to www.paypal.co.uk and click on "Sign-up". Be sure to use your Opinion Outpost UK registered e-mail address when you enter your details. 2. If you have a PayPal account, but with a different e-mail address then please make sure you add your Opinion Outpost UK registered e-mail address to your existing account. * Please note that if you don't yet have a PayPal account or if your PayPal account is configured to accept every payment manually, you'll have a maximum of 30 days to accept the payment. After a maximum of 30 days the payment expires and will be returned to Opinion Outpost UK.
Signing up for PayPal is a quick and easy process! Simply go to PayPal's homepage here to sign up today.

Questions about Privacy

No. We don't sell the personal information of our panellists and we'll never try to sell you a product or service.
Contact information is provided in our Privacy Policy, which is linked from the bottom of the pages on the Opinion Outpost UK website.
Generally, personal information is used: (i) to communicate with you regarding your Account and survey participation; (ii) to tailor survey opportunities to you; (iii) to comply with legal obligations, including, without limitation, complying with taxation requirements; (iv) to administer and manage our incentive programmes and fulfill your requests for incentives; (v) to facilitate your entry into our prize draw and communicate with you regarding prize draw entries; and (vi) to update our records.
It is possible that someone made a typing error and accidentally submitted your e-mail address while asking to join Opinion Outpost UK. It's also possible that someone has used your e-mail address without your permission. If you don't want to join, simply ignore the e-mail and the reminder that will be sent. Your details won't be included on our records and you'll not be contacted again.